Car Accident FAQ

Accident Concierge is a nationwide post-accident coordination service. One phone call connects you with towing, insurance, rental cars, and body shop routing — and personally introduces you to excellent vetted car accident attorneys who work on contingency. You don't pay unless you win.

Check for injuries and call 911 if needed. Move to a safe location, exchange information with the other driver, document the scene with photos, file a police report, contact your insurance company, and call Accident Concierge at (720) 727-1129. We handle everything else.

Yes. While our headquarters and deepest partner network are in Colorado, our advocate hotline serves accident victims coast to coast. We coordinate towing, insurance, rental, and attorney referrals in all 50 states.

Calling our advocate hotline is free. Our partner car accident attorneys work on contingency — no upfront legal fees, free consultation, and you only pay if you win. Towing and rental costs are typically covered by your auto insurance policy.

Absolutely. Injury accidents receive priority routing in our system. We coordinate medical referrals, preserve evidence for your claim, connect you with personal injury attorneys, and track your case through our victim portal.

Hiring a lawyer after an accident can feel intimidating — so we do it for you. Our advocates personally introduce you to an excellent, vetted car accident attorney in your ZIP code within 60 seconds. We guide you through the process, and your matched attorney works on contingency: you don't pay unless you win.

Yes. Our advocates guide you through filing your claim, documenting damage, coordinating with adjusters, and securing rental car coverage while your vehicle is repaired.

Yes. Tow partners submit on-scene referrals through our 3-field mobile form in under 15 seconds. Each referral earns platform credit and connects the accident victim with our full advocate team.

Our free downloadable checklist covers every step to take at the accident scene and in the days following — from safety checks to insurance calls to legal deadlines. Download it at accident-concierge.com/checklist.

Create a free victim portal account to track your case status in real time — from initial intake through towing, insurance, referrals, and legal resolution. It's like a pizza tracker for your accident recovery.